| Controlling anger in the workplace is a challenge for | | | | controlled the Outcome of the Situation? |
| even the calmest of people and finding solutions to | | | | Understand how much control you have over the |
| anger management problems is sometimes more | | | | situation. Whatever has made you angry at work is it |
| infuriating than the anger itself. Yoga, Pilates, | | | | worth the feisty energy or was the outcome |
| meditation, what more is left for you to try in order | | | | unavoidable from the offset. Often when adverse |
| to control you spats of fury? | | | | events occur they come about as a result of |
| Aggression and furious anger displayed in the | | | | external factors that are beyond our control. While |
| workplace is unprofessional, deconstructive and | | | | still aggravating and disappointing, by getting angry at |
| leaves others sharing the environment feeling | | | | outcomes that could not be avoided is a waste of |
| uncomfortable and ill at ease. It is vital that we all pull | | | | such 'angry energy'. By assessing the level of control |
| a lesson out of the anger management handbook | | | | over the situation and accepting that certain things |
| and find ways on how to manage and control hostile | | | | are out of your control is a solid way of remaining |
| outbursts at work so as to not make working | | | | calm and avoiding unnecessary outbursts of anger. |
| conditions unpleasant and unwelcoming for those | | | | Anger Management Tip Three: Don't be Stubborn to |
| around us. | | | | Possible Resolution |
| There are two polar ideas referring to anger and its | | | | Often when situations are emotionally charged, the |
| existence in the workplace both of which are valid | | | | first thing to fly out the window is sensibility and |
| but not necessarily right. Pacifists argue that anger is | | | | reason. The more we cut off our noses, to spite our |
| negative, completely deconstructive and | | | | faces, the more frustrated we become and the |
| counterproductive to creating a healthy working | | | | more workplace anger is heightened. Be rational |
| environment conducive for employees to tap into | | | | about the situation that has given rise to your anger |
| their highest level of output. The other school of | | | | and look for potential solutions that could solve the |
| thought supports the notion that the expression of | | | | problem before allowing your anger to get the better |
| anger is a release of energy that unless expressed, | | | | of you. When alternative solutions to a negative |
| cannot be yielded to produce forward motion. | | | | situation are present, diverting your anger to these |
| In truth, anger and the infuriation that you feel when | | | | as opposed to getting angry for the sake of getting |
| things don't work out the way you had anticipated | | | | angry will defuse the emotion and move the situation |
| them to, is not necessarily where the problem lies | | | | forward in a productive manner. |
| with anger management. The problem with managing | | | | Anger Management Tip Four: Listen to your Heart |
| anger in the workplace is learning how to express | | | | Pay attention to your heart rate and try to keep |
| this without squashing company moral and frightening | | | | calm by controlling your breathing. While this may |
| off those around you. How we choose to express | | | | sound like a cop-out, it is a medical fact that through |
| the anger that we feel when faced with a situation | | | | your breath you can control your heart rate and |
| at work determines the overall outcome of such | | | | anxiety levels. Try to maintain a controlled intake and |
| events. Anger in the workplace becomes a problem | | | | out-flow of oxygen and in doing so your heart rate |
| when emotions are heightened beyond the point of | | | | will remain stable along with oxygen levels in your |
| rational control and constructive direction. Negative | | | | brain and throughout your body, as a result you will |
| anger comes in the form of furious confrontation or | | | | feel more under control and less likely to become |
| passive aggression, both of which are paralysing to | | | | more aggravated. |
| forward motion. | | | | Anger Management Tip Five: Practice the 3 P's; |
| The biggest challenge faced when managing fury in | | | | Professionalism, Patience and Positivity |
| the workplace, is keeping a level head about you and | | | | There is nothing professional about having a habit of |
| directing your anger in a positive direction. As with | | | | flying off the handle in a fit of anger when things |
| physics, a negative attracts a positive and thus out | | | | don't go your way in the office. Try to govern your |
| of any negative situation, so a positive outcome may | | | | actions with a high level of professionalism and |
| be achieved depending on how well we utilise the | | | | positivity. The more impatient you become the more |
| passion that anger stirs in us. | | | | your anger will grow, the faster your positivity will |
| Here are some tips to practice when directing your | | | | fail, and professionalism will decrease. Try to tap into |
| anger, managing it and ensuring the best possible | | | | the three p's and practice each of these when faced |
| outcome is achieved in the most positive of ways. | | | | with an infuriating scenario. The higher level of |
| Anger management Tip One: Define the Trigger | | | | positivity, patience and professionalism you can |
| Understanding what it is that has in fact made you as | | | | display the calmer you will remain along with those |
| furious as you are, is the first step that needs to be | | | | around you. |
| followed when trying to get a handle on your | | | | Anger is a perfectly natural response to certain stimuli |
| temper. Define the 'what, when, who, how and why' | | | | we are faced with on a day to day basis. When |
| of the situation and get a clear picture of what has | | | | anger is correctly channelled, expressed productively |
| upset you so. In doing so you will be less likely to add | | | | and controlled during heated situations, it in fact |
| more emotion to the expression of your anger and | | | | serves as a motivating force in finding solutions to |
| defuse the situation based on its face value and not | | | | adverse events requiring our immediate attention |
| from an emotionally sensitive standpoint. | | | | with efficiency and forward motion. |
| Anger Management Tip Two: Could you have | | | | |