Applicant Tracking Software - What to Look For During the Buying Process

Hiring is critical to business success across all divisionsfor collaboration? More often than not, usability is
and all industries. Well run companies consider humansignificantly more important than other features. If
capital their primary asset. For years, applicantyour recruiters love it, but your hiring managers can't
tracking software has been helping recruitingget over the learning curve then any potential
departments organize and optimize their hiring effort.efficiency gains are already out the window.
As we emerge from the recession, hiring is comingShort-term or Long-term
back into style. If your company is looking toOne of the major mistakes that companies make
upgrade their recruiting program, new applicantwhen purchasing applicant tracking software is to
tracking software is a great way to improve yourconsider the product a short-term solution. Maybe
process. Here are some tips to avoid any pitfallsthere has been some heat from the upper
during the buying process.management and the recruiting/HR departments
Getting Startedwant to show they are solving the problem by
As with many purchasing decisions these days, thebuying software. This short-term outlook generally
internet holds many of the answers. Get the ballleads to underutilization and long-term failure. If you
rolling by searching for "recruiting software" onare going to purchase software to help streamline
Google. Make sure you know which type of applicantyour hiring process, look at the situation as an
tracking system you are in the market for. There areopportunity to increase efficiency across decision
generally two types of ATS on the market; one formakers and ultimately hire better people for your
staffing firms and one for corporations. Whilecompany. A long-term outlook will have a more
recruiting software providers will make claims aboutsuccessful outcome. Take your time, get everyone
servicing both sectors, it is always a good policy toon board and use the system.
know which system you need and making sure theCustomization or Best Practices
provider offers a full service product for your needs.The era of highly customizable software may be
Once you know exactly what you are looking for,walking out the door. Solutions that incorporate best
look at some of the vendors sites before making apractice approaches handcrafted by providers that
decision to contact their sales departments. Makehave direct experience in the recruiting industry are
sure you only contact the companies that you aremore likely to decrease your learning curve and
seriously considering. Sales people can be aggressive,better serve your needs. With the best practice
so you will want to hand pick your contacts.approached the vendor is able to streamline the
During the initial phases of your search, try to avoidproduct over multiple use cases. This feedback
social media as a direct influence on your decision.provides significantly better efficiency gains than
Many ATS companies employ full-time social mediamultiple one-off products that don't directly relate to
marketing teams to canvas sites like LinkedIn witheach other.
false testimonials.What's the deal?
Know your needsWhen money is tight, contract negotiation tends to
Once you have narrowed down your list of applicantlean the customer's way. The recession effectively
tracking software vendors, take some time toreshaped many applicant tracking vendor's pricing
determine the features that are most important tomodules to become more customer centric. Many
you. Put together a list of absolute must haverecruiting software companies have created
functionality. Make sure you take into account yourextremely low risk pricing models to help attract
changing needs in the immediate future. Does yourbusinesses away from vendors stuck selling their
company require easy scalability and systemsystems under per-user licensing structures. When
expansion or do you often experience periods ofstriking a deal to purchase applicant tracking
downsizing that would require rolling back the numbersoftware, be aware of what is out there. Always be
of users on the system? Don't worry too muchwilling to negotiate. If they want your business, they
about fringe feature. While bells and whistles are nice,will be open to different arrangements on support,
in reality you will get the most use out of a system'straining and implementation. Remember that
core features. Once you have your personalizedcomplicated pricing structures are generally setup to
feature list, setup a demo and make the sales repstake more of your money every time you need
walk you through the functionality on your list. If thesomething. Watch out for vendors that bump your
vendor has direct experience with recruiting, oftenpricing each time you add a new user. Long-term
times they will come up with implementations thatcontracts are also becoming a thing of the past.
server your needs and simplify the process moreSimple, month to month pricing structures are
than you expected.inherently more honest. If you don't like a product
Once you have handpicked a vendor, take time toand you are under a month to month structure then
kick the tires. Most ATS providers offer a free trialit is easy to leave. Basically, trust the things that
period. If they don't, then think twice about usingseem the most trustworthy when it comes time to
them. During the trial get the most out of the testpurchase.
period; load the system with real information andThe more you know about the applicant tracking
actually work a few recruiting jobs with your keymarket, the more likely you will be to avoid buyer's
employees. The more actual experience you get withremorse. Despite the pitfalls, a well designed applicant
the software, the better equipped you will be whentracking system is likely to improve your recruiting
it comes time to deciding on moving beyond the freeprocess and decrease your cost per hire. The
trial.long-term advantages of an uptick in your recruiting
Major Considerations When Making Your Choicefunnel are almost guaranteed to pay themselves off.
UsabilityThink of it as a means to more effectively target
Does the system emphasize usability and will yourthe best candidates for your key positions.
key decision makers be willing to use the softwareRemember it is all about the human capital.