| Employment agencies are companies that | | | | to schedule these interviews and obtain feedback |
| concentrate on the filling of job vacancies. Some | | | | once they have been completed. From these |
| agencies concentrate on specific vocational areas like | | | | applicants, a customer will select a short list or decide |
| IT, administration or sales. All agencies charge a fee | | | | which applicant they wish to employ. Once the |
| for these services. The fee varies from agency to | | | | customer has employed an applicant, they become |
| agency and sometimes from customer to customer. | | | | liable to the employment agency for a fee. |
| Customers are the companies who make use of | | | | Employment agencies often offer other services as |
| employment agencies to find their employees for | | | | well as the staffing solutions. They may offer |
| them. Customers are found, generally, by cold calling | | | | ad-response handling, Curriculum Vita writing and |
| and marketing of good Curriculum Vitae. Cold calling is | | | | interview coaching. It is entirely dependent on what |
| the process of systematically working your way | | | | the agency wishes to do. |
| through a list of companies, calling each one and | | | | Many companies do not wish to use employment |
| attempting to sell a product, in this case - | | | | agencies due to the costs involved. Also, many large |
| employment services. Marketing a Curriculum Vita | | | | companies have their own divisions which provide |
| entails calling companies who are in the applicants field | | | | these services. The main customers for employment |
| of expertise and attempting to convince the | | | | agencies are the small to medium sized businesses |
| company that they want to hire the applicant. | | | | with no human resources dedicated department or |
| Applicants are the people who send their Curriculum | | | | with a very small human resources department. Many |
| Vitae to the employment agency in order to find a | | | | customers will also enlist a number of employment |
| job. The applicants can be unemployed or employed. | | | | agencies in order to be given a larger selection of |
| They are often filed according to their most recent | | | | Curriculum Vitae without being overrun by applicants. |
| work experience. When a job vacancy comes in, | | | | This is where ad-response handling comes into play. |
| consultants go through their database of Curriculum | | | | The aim of this service is to take care of the |
| Vitae and find the current applicants who best fit the | | | | incoming applicants' mail and to sift through the |
| job specification. They will contact the applicants they | | | | Curriculum Vitae to find the suitable applicants. This |
| have selected and either conduct a telephonic | | | | way, the company does not pay the employment |
| interview or schedule a face-to-face interview. This is | | | | agency a fee for placing a applicant and doing all the |
| to make sure that the applicants are truly suited to | | | | work for them, but only for doing a small part of the |
| the customer and the position. Should there be no | | | | work. The customer still has to screen the suitable |
| suitable applicants in the database, the employment | | | | applicants and select which ones they wish to |
| consultant will place adverts on the internet and in | | | | interview, schedule the interviews and short list the |
| newspapers to attract suitable applicants. | | | | applicants. |
| Once the customer has been sent a few Curriculum | | | | Employment agencies may cost customers money, |
| Vitae for their position, they will select applicants to | | | | but they decrease the work load tremendously. |
| interview themselves. It is then up to the consultant | | | | |