| EQ-Emotional Intelligence for Peak Performance | | | | stood up and applauded-Simon-the ultimate critic and |
| Shaheen's example,love the concept of EQ. When | | | | the ultimate support if he likes you. |
| Daniel Goleman wrote his book Emotional Intelligence | | | | We can all learn from this example of emotional |
| in 1995, his premise that 90% of our success has | | | | intelligence and integrity. The components of EQ are: |
| little do with our IQ made sense and caught on in | | | | Self-Awareness, the ability to perceive what you are |
| personal and organizational development circles. What | | | | feeling inside physically, emotionally and spiritually. You |
| counts is your self awareness, self regulation, and | | | | can accurately identify anger, frustration, excitement, |
| empathy as well as your ability to be motivated and | | | | sadness, joy, irritation or and then you are aware of |
| motivate others. Another key component is your | | | | how you are going to respond in specific situations |
| ability to communicate and relate in social and | | | | with other people. You stop, look inside, identify your |
| business settings. | | | | feelings, and listen to what you are to learn from the |
| As I am writing this I am watching Oprah interviewing | | | | situation. |
| the young Welsh singer Shaheen Jafargholi, who won | | | | Self-Regulation or Self Management-the ability to stay |
| the approval of Simon Cowell on Britain's talent | | | | positive and flexible in your response and behavior |
| show. If you watched the segment on You Tube | | | | with other people while staying very aware of your |
| everyone's heart dropped when Simon interrupted | | | | emotions and feelings. |
| him on his first song, giving him a chance to improve | | | | Empathy-You are able to pick up on the feelings and |
| on his second song. What happened is everyone in | | | | emotions of other people and how they are reacting |
| the audience seemed to empathize with this moment | | | | to you and your reactions to them. You are able to |
| of criticism and then within the first verse as | | | | put your feet in another's shoes or at least be willing |
| Shaheen belted out the Michael Jackson song, his | | | | to see that even if you disagree or have different |
| success was written all over the stage. He was cool, | | | | feelings you still have a relationship. |
| confident, and resilient as he simply did what he does | | | | Most important is the relationship. Regardless of your |
| best-sing. | | | | feelings and emotions you are able to be with others |
| Oprah asked what he felt in those moments when | | | | without attacking, defending, or taking things |
| he was stopped by Simon. Shaheen said he remained | | | | personally. Instead this emotional awareness |
| calm, telling himself something good would happen | | | | promotes clear communication even when there is |
| and he kept his cool. When he sang for his second | | | | conflict. |
| chance he just let his voice sing uninhibited in his best | | | | Shaheen was very aware that his first song was not |
| tone. His mother said she was scared, anxious, and | | | | his best. In that moment of what we could perceive |
| worried for her son. What was articulated were | | | | as failure, he was able to relate to Simon, the |
| emotions and feelings. What Shaheen demonstrated | | | | audience and his own feelings without falling apart. |
| was the ability to regulate his feelings for greatest | | | | Instead he was able to effectively move forward |
| effectiveness. The audience demonstrated empathy, | | | | and upon Simon's suggestion sing another song. He |
| that ability to feel your own heart sink when another | | | | did so with grace and talent. The entire audience felt |
| person's heart is threatened. The audience was so | | | | the release of momentary tension that turned into a |
| there for Shaheem at that moment. And Simon | | | | moment of joy. |