Five Top Tips for Outstanding Leadership

Can you name a top-performing leader who youboth stretching and possible (remember Henry Ford's
think of as inspirational, whose organisationvision of a car that every American family could
consistently raises its performance levels and whoafford). The leader creates a path from the present
has a workforce, which is committed and motivated?to that future vision, and inspires his or her people
Who ever it is, their leadership is likely to bewith conviction not only that the vision is possible but
transformational. We're not talking about someonealso that they have the ability to reach it. Vision is
who's interested simply in task fulfillment within theseeing what life could be like while dealing with life as
established order, but rather someone who'sit is. In John Adair's words, it is the blazing campfire
passionate about constant change for the better andaround which people will gather. It provides light,
who recognises, in a profound way, that their peopleenergy, warmth and unity.o Be passionate. Their
are the key to that.enthusiasm is dynamic, energetic and constant. It is
This leader is likely to:o Be authentic: The way theyunwavering and is experienced by those around them
behave and think is completely aligned with - indeedas inspirational, not easily phased by setbacks.
led by - their deepest personal beliefs and values.According to a Bedouin proverb 'what comes from
They are willing to stand up for these beliefs andyour heart is greater than what comes from your
values openly and courageously. Not only does theirhand only': people respond to what is in the leader's
authenticity play out at a purely personal level, but itheart because such leaders' excitement and
also shows in the alignment of their behaviour andmotivation are infectious. A passionate leader will find
style with the values and needs of the organisation.that they can inspire those around them to push
In other words they carry an authority which isthemselves beyond what they thought they were
nourished by, on the one hand, high self-awarenessever capable of - to find resources in themselves
and an assured 'centredness' around who they are,they never dreamed were there. In that way these
and, on the other, their service to the needs,followers will in turn become inspiring to others and
strategies and objectives of their organisationthe leader's message and impact will grow
through influencing and motivating others to achieveexponentially.o Be self-effacing. Rather than
those goals. Juggling these two imperatives - beingchannelling their ego and self-interest towards
true to both themselves and their organisation - isthemselves, and seeking the satisfaction of their own
what the best leaders do well.o Have high emotionalneeds (whether material, emotional or psychological)
intelligence. Emotional intelligence is core tothey focus with determination on constantly raising
transformational leadership - the kind of leadershipthe performance levels of their organisation. They are
that transforms people and organisations bothmore concerned with the success of the organisation
rationally and at their heart, enabling them to grow,than with their own, and want to see it even more
and bringing about changes that are permanent,successful when they are no longer there than when
self-perpetuating and momentum-building. This kind ofthey are there. Almost paradoxically, they blend
leadership is focused on the long term, releasing thepersonal humility with professional drive. As Jim Collins
potential of teams and taking those teams throughputs it, they are both modest and wilful, both humble
change, which will be positive and sustained. Thereand fearless. They compose teams which are the
are two important aspects to the emotionallybest they can possibly be. This includes building teams
intelligent leader's behaviour: firstly, they are aware ofof individuals who are unlike them and unlike each
their own emotions and they manage themother, so that the synergy, robustness and challenge
effectively. They have a strong sense of their ownof complementarity can really get to work. The
worth, deep self-belief and independence: they takefounder of Taoism, Lau Tzu, said around 500 BC:
responsibility for the direction of their own lives and'The leader is best when people are hardly aware of
they consistently work towards the vision that theyhis existence .....Fail to honour people, and they will fail
have created. Secondly, they are aware of otherto honour you. But of a good leader, who speaks
people's emotions (they have 'social awareness') andlittle, when his work is done, his aim fulfilled, the
handle them well. Superstar CEOs are skilled atpeople say, 'We did it ourselves.'
managing interpersonal relationships and have highResources:o 'Leadership Coaching' - Graham Lee,
levels of empathy. They know that leadership is2006 CIPD. ISBN: 0 85292 996 xo 'Emotional
about helping people get better at what they doCapitalists - The New Leaders' by Martyn Newmano
well.o Paint a vision, inspire people with the trust and'Improving Organizational Effectiveness Through
belief that they can achieve that vision and lead themTransformational Leadership' - Bernard M Bass and
towards it - consistently. Top-ranking leadersBruce J Avolio, 1994o 'Model of Transactional and
conceive visions which are compelling and inspiring,Transformational Leaders' - James MacGregor Burns,
clear and meaningful, and which, to begin with, often1978o 'The Inspirational Leader' - John Adair, 2003,
only they can see. Because they are envisioningKogan Page. ISBN 0 7494 4046 5o 'Good to Great' -
something which does not already exist, they blendJim Collins, 2001, Random House.
imagination with realism to create a vision which is