How to Discuss a Past Downsizing During an Interview

The key to successful interviewing is being prepared.workforce by 25%. The accounting function was
Certain questions are considered "standard", yet fewoutsourced and all ten accounting professionals were
people think about their responses ahead of time.let go.
When candidates are unprepared, their answers mayPrepare multiple level responses
showcase emotions that are valid, but could beIf you were let go, but your co-worker who
damaging to reveal during an interview. One of theperforms the same job function was not, it is wise
most common interview questions is "Why are youto create two responses. Part one is a general
currently in a job search?" When you have beenresponse and part two is used if the interviewer
downsized and you need to communicate yourprobes further about your situation.
situation to a hiring manager, your response shouldLevel One A business decision was made to reduce
combine a positive reflection regarding your previousthe help desk staff by 50%.
employer with a brief discussion of the businessLevel Two
reasons why you are no longer employed by them.For some interviewers the previous answer satisfies
Below are five strategies for crafting an effectivetheir curiosity. Others may probe and ask: How many
statement.were in your department and how many were let
Examine your emotionsgo? Why were you let go rather than your
Was your position off-shored to a country whereco-worker?
labor costs are one-third of what they are at home?Assure the interviewer that the job loss was not
Did management reduce their front line staff whileperformance based. Don't discuss any speculations
increasing executive bonuses? Did your positionyou may have about the company or your manager's
become redundant after a company merger? Whenmotives.
jobs are lost because of these types of situations,Example The company suffered low 4th quarter
people can become angry and feel betrayed by theirearnings which translated into a 50% reduction of
former employer. If this anger comes across in thestaff in four departments. In my group the 50%
interview, you will not be seen as the top candidate,reduction represented the elimination of one position.
even if you are the most qualified. Nobody wants toThe specific reasons for the decision were not
hire someone who's carrying around excess baggagecommunicated to me; however I can assure you that
or has a chip on their shoulder.the decision was not performance related. My
Prior to your interview, you need to separate yourmanager was extremely satisfied with my
emotions from the business reasons for a job loss.performance and has offered to serve as a
Acknowledge your emotions to yourself and thosereference on my behalf.
close to you, but prepare a statement that conveysKeep in mind that if your company's workforce
the business reasons for why you are currently in areduction was significant, the situation may have
job search.received widespread media attention. If this is the
Say something positivecase, the interviewer may comment on what they've
Before you discuss the situation that led to your jobread in the papers or say something like "I recently
loss, say something positive about your experienceread that company X laid off 3,000 employees in the
with that employer.4th quarter...that must have been an extremely
Example I was fortunate enough to work withdifficult time." Stick to your original story, be sure to
company X for seven years. I had the opportunity tosay something positive about the company, and don't
work with some exceptional programmers and honeturn it into an emotional exchange.
my technical skills. I was proud to provide qualityPractice
customer service to clients at XYZ company. TheyWrite out what you plan to say and make revisions.
stood by their products and rewarded employeesPractice your response with someone close to your
that made a favorable impression on their customers.situation such as a family member, friend or colleague.
Discuss the business reason for the job lossRecord your response on your telephone answering
Discuss your job loss in the general context of themachine, play it back and critique it. Have you
company. Rather than personalizing the situation bypersonalized your situation or discussed it in a
saying things like "I was let go", "My job wasbusiness context? Do your words flow and do you
eliminated" or "My position was outsourced", discusssound sincere?
how a department, business group or particular typePreparing an effective statement to explain the
of professional responsibility was eliminated. Thisreason you are in a job search is critical to the overall
shows the hiring manager that others lost their jobssuccess of your search campaign. Reflect on the
as well and that the loss was not due to yourpositive aspects of your work experience and take
individual performance.the time to create a statement that explains your
Example Unfortunately my entire department of 20reasons for being in a job search. You will enhance
was eliminated. As a result of a global companyyour confidence during the interview and improve
restructuring, the company had to reduce their NYyour credibility with the hiring manager.