Sales Manager Guide For New Salespeople

Buy what you sell. Do you sell a product or servicewing it".
that is used my most people? Then you need to buyUse company visual aids. Company visual aids, if
what you sell. Very soon after you start selling, you'llprovided, establish a credibility in the mind of the
be asked by prospects what you use. You'll be askedconsumer. You look more solid if you have company
if you own what you sell. In every instance, yourvisual aids. A presentation with visuals will keep you
answer will either help or hurt your chance at a sale.and the prospect on track toward the sale. It will
And don't lie. There are a thousand signals you givemake sure most of the prospect's questions are
off when you lie. And most are visible on your faceanswered before they become objections. A
and in your body language. If your lucky, buying whatcompany prepared presentation adds credibility to
you sell may even count in generating salesyour company and in you. Sharp looking visual aids
commissions and count for contests. If not, yourcreate a sense of "Permanence" to your customer's
brother needs one. Buy it for him and borrow itvision of your company. They look more "Official"
forever.than a presentation without visual aids. Not using your
Listen to your sales manager. Your sales manager hasvisual aids is like having a hammer and saying " I can
the experience to save you lots of time in yourput that nail in better myself" and just throwing the
learning curve. Do what she says until you knowhammer away. Your visual aids are tools. They make
more than she does. Her job is to help you makeyour job easier.
more money. So it's a win-win.Track your sales and sales activities. Keep records of
Ask to ride with an experienced rep. Make sure thatwhat matters to you. I used to keep records of my
this person is the most successful person in thesales commissions. I knew where I was by the day,
office. A week should do it. Offer to carry things,week, and month. I knew if I needed to work
buy the coffee, and promise to keep quiet whileharder, or if I could take a day off. This income
they are selling. Nothing you add will help them in aschedule included the sales calls and presentations.
sales presentation. The benefit you get is that you'llWouldn't you like to know how much money you
see that selling isn't unpleasant, nobody really yells atearn for every sales call you make, whether they
you, selling is a completely natural act, and you'll pickbuy or not? How much you earn for every hour of
up pointers on how to make sales.sales activity? Just never lie to yourself. These
Don't offer to go with the losers who aren't makingrecords are far more powerful as sales motivation
money. They can't help you and will kill any drive youthan any motivational sales meeting. What you
have at the beginning. If you hear them say "Oh,measure, you can improve.
that doesn't work" it's a tip off that they aren't goingSell to your warm market. Who else would you trust
to be of help to you.to take care of your friends and relative's needs?
Don't hang out with the losers. You'll be able to spotPeople want to deal with people they know and
them right away. They don't work hard, and theytrust. Wouldn't you want to buy from someone you
always blame someone else for their failure, usuallyknow? If you get referrals from relatives, even close
the company. They hang out together, and will doones, you'll very quickly be talking to people you
activities all day that have nothing to do with selling.never met.
The unpopular guy, the one that's always out sellingGet rid of the Beginner Myths. These vary by
and breaking company records...that's who you talkindustry and type of selling. In my industry (I sold in
to.prospect's homes), the myth's were 1) They would
Stay with the company you are with. The grass isbuy later and 2) You didn't need to see both husband
always greener on the other side of the fence. Why?and wife together. I couldn't break new people of
Because you aren't looking closely. As long as yourthese beliefs. I just had to let them find out for
company keeps it's promises to you, and provides athemselves, and remind them after a few weeks of
great product or service, you will always be betterselling. Your industry myths may be different.
off staying with that company. Legends aren't bornBe a selling student. I was asked once about my
by moving from company to company. Reputationseducation. I finished high school. That's it.
are killed by moving around. The longer you stickHere is a reality that I like to point out. When most
with a company that keeps it's word, the morepeople graduate from high school, that means they
momentum you build with your customers. Longevitystopped reading and studying when they were 18
with a company builds trust in the mind of customers.years old. A college education means you stopped
Starting over, always starts with Zero. Bloom wherereading and studying when you were 22 or 24 years
you are planted.old. That's the main difference.
Practice your prepared presentation. As long as theStudy books about selling from people who made
company has a planned presentation, you should usetheir fortunes selling, not books by people who think
it. Soon you'll begin to see how every part of thethey know what selling should be like. A hundred
presentation works to build the sale and speed updollars invested at can build you a great sales library.
the selling process. Eventually, you may not use theAfter a year of studying your sales craft, and
company presentation. But to discard it because "It'sapplying what you learn, you'll be ahead of the rest
just not me" is like an actor saying "Shakespeare? I'llof the pack, I promise.