Telemarketing and Telesales: The Secret Weapon

Many companies laugh off the idea of using insidetelemarketing sales professionals, it's really critical that
sales or telemarketing professionals in order toyou bring in the right outside consulting or outsourcing
generate leads or close business over the phone. Yetcapabilities to set up the function in the absence of
the biggest companies and the best in class firmshaving your own experience in this area. An
across just about every industry are using that asoutsourced telesales or pipeline development
part of their arsenal in order to accelerate their salesconsultant can bring you a myriad of experience
and drive their growth. It's a lot more efficient towhich will have a huge impact on your ability to
deploy inside sales people and telemarketingactually be successful when deploying this capability.
professionals than it is to use outside field salesMany companies have tried and failed at telesales and
professionals for the same function.telemarketing efforts because they lack the
Often, there's a big gap between marketing and leadexperience and the management acumen to fine
generation programs and field sales people that cantune telemarketing and telesales programs for
only be filled by inside sales or telemarketingsuccess. It's absolutely critical that you think about
professionals. Companies use telesales &acquiring the management skill that goes with hiring
telemarketing in a variety of ways: Perhaps, they arethe bodies to actually do the phone work. A good
doing lead generation qualification or they're followingtelesales and telemarketing professional or consultant
up on leads that are coming from marketingwill come in and help you to determine the message,
programs. Or, they are actually performing insidethe approach, the target, the unique selling
sales functions and closing deals over the phone.proposition the call flow and the script, all of the
There's also a hybrid model which is commonly usedessential elements to be used in order to train your
by companies to qualify opportunities, close dealstelesales and telemarketing individuals.
that can be done over the phone, and then passA good consultant also will help you recruit and hire
larger relationship based sales opportunities out to thethe best telesales and telemarketing professionals for
field sales force.your company...which is not an easy task because
If you're thinking about deploying a field salesthere are many people who are not capable of this
function or adding to your field sales force, think firstkind of job. If you're considering deploying additional
about how you can use inside sales or telemarketingsales resources think about telesales and
go to boost your sales efficiency at a lower level oftelemarketing and bringing in an outside resource to
cost. Once you've decided to deploy inside orhelp you with that goal.