The Art of Problem Solving

Creativity and the Art of Problem Solvingstatus quo and take a step away from the standard
"Problems cannot be solved by the same level ofmeans of operation. Failing to do so will only create
thinking that created them."more problems. As Einstein notes, it is impossible to
- Albert Einsteinsolve a problem without shifting to some higher (or
No one is immune to problems. No matter howat the very least, alternative) level of thinking.
successful you are or how well prepared you mayCreative thinking is a means of progress. However, it
be, sooner or later you will be faced with a problem.also involves a willingness to take risks. New ideas
The problem may be minor (an inner-office disputealways present the possibility of failure. Fear of failing
that needs a brief intervention) or major (the stockis often what prevents companies from taking a
market crashes and you loose what was going to bemore creative approach to the way they operate.
your retirement plan). No matter what the situationSticking to "tried and true" business methods feels
is, it is in your best interest to find a solution.safe. However, what happens when a major change
Creativity is absolutely essential to effective problemoccurs and the old methods no longer suffice?
solving and thereby essential to success.Companies must either choose to evolve or expire.
I have often observed a tendency within myself andTake for example, the music recording industry.
in others to get caught up in making the "right"Record labels are infamous for taking a huge
decision. Most school systems and learning programspercentage of the artist's album profits and placing
are built around the idea that there is a "right" andthem under contractual restrictions that ensure the
"wrong" way to do things, answers that are eitherlabel has control of the finished product. Tired of
"correct" or "incorrect" and actions that are eitherhaving to cater to their producers and label
"good" or bad". While it is of course important tomanagement, a few bands started to take matters
learn the concept of right and wrong, thinking in suchinto their own hands. In 2007, Radiohead released
stark terms of black and white limit our ability totheir album, In Rainbows, on the Internet. The band
make decisions and come up with solutions to moreoffered the album for free. Anyone who wanted to
complex problems.download it could pay whatever they wished to do
This is where creativity comes in. By allowing theso. Many paid nothing. A few gave extravagant
mind to think more freely and perhapsamounts. Most gave somewhere in the range of
unconventionally, you alleviate yourself of restrictionswhat they would have paid for any other album. The
that may have you locked in a bind. When it comesdifference was that all the money went straight to
to successful business, the more creative thethe artists. As a result, the band made far more
company, the better equipped they are to overcomemoney than they would have had they renewed
any obstacles they may encounter. Some companiestheir contract with EMI and they were able to have
are able to rely upon money and an abundance offull artistic control of their music. The band took a risk
resources to stay afloat, however, in the event of ain leaving the security offered by a big name label
serious financial loss, they would be left with nothing.but came out the better for it.
It is always the creative companies that are able toTaking creative risks always presents the option of
survive. If you were to level the playing field byfailure. The alternative, however, is a sure fade into
taking away all the financial resources, what would bethe background, if not a full collapse with little hope
left would be the creative energy and intellectualof recovery. Take a creative risk and chances are
stamina of the business as a whole.that you will be successful.
Creativity means being able to depart from the