What Keeps Recruiting Firms From Growing?

What is it that prevents the boutique recruiting firm -the pro level. The components of what makes a
those small one to five person firms - from growinggood recruiter need to be defined and separated. It
into larger entities? For a lot of small firms, they justis not possible to simply duplicate everything that
do not want to grow. These small businesses are in agoes into you as a successful recruiter and expect to
comfort zone and see no need to change. Howevercome out with another successful recruiter.
there are many owners (and you may be one ofIn order to grow a small recruiting business, the
them) who are scratching their heads thinking "whychallenge for the recruiter entrepreneur is leaving
can't we grow beyond a few good recruiters whotheir role as a successful producer and then trying to
can consistently bring in placements and billings?" Itfigure out what their new role should be. He/she
can be done because there are big named recruitingmust "cross the bridge" from a biller to a non-biller.
and executive search firms out there that haveBreaking up components is no easy task.
grown from two or three recruiters to thousands.Components can be recruiter specific like research,
What is their secret? Why are there so few largeapplicant screening, and client prospecting or simple
recruiting firms?mundane tasks that make a component step more
One reason that small firms fail completely or fail toefficient. But quantifying these tasks into metrics is
grow is that the cost of entry into the recruitingcritical. Without the metrics the business simply
business is extremely low. In today's world you don'tcannot be managed.
even need a phone. A computer with VoIP will doHere are some things to consider when you look at
just fine. So you could actually start a recruitinggrowing your business:
business from a prison cell, have a room at the local1. Identify a niche. Recruiters or recruiting firms are
YMCA or from a public library. It's no surprise thatrarely successful in explaining to a client that they are
these types of recruiting firms fail because thea "jack of all searches."
people creating these companies do not have the2. Avoid niches that are so narrow that you are
expertise to run any kind of business in the firstdependent on just a few clients. Yes the concept
place.seems to go against the niche concept but it is a
So what about the firms with recruiters that do havebalancing act.
some professional business skills? In recruiting, as in3. Do not settle for assignments that have bare
any other type of business, owners consistentlybones margins. You and your firm spend just as
make one key mistake - they try to clone their skillsmuch resource capitol on a thin margin assignment as
onto others for business expansion. But businessesyou do on a large margin assignment.
simply do not grow by making copies of the4. Assign different people to the components you
president/founder. The successful recruiter musthave identified as explained above, i.e. "Do not put all
break down his/her process into a series of stepsyour eggs in one basket."
that can be taught or produced by third parties or5. When you consider your next hire, consider what
tools. Then the recruiter/owner must morph fromyour weaknesses are and hire for those. This helps
being a good recruiter into being a good leader andto round out your business team instead of merely
teacher. If the successful recruiter only looks andhiring people who are just like you.
trains people to be like him/herself then the only6. Drive decisions down to your team. Allowing for
success will be making a good recruiter that will startfailures is the only way you can strengthen your
their own business.recruiting firm as a team rather than just a bunch of
In fact that is a business model used by a few ofsuper stars.
our customers and, if that is your intent as a7. Prepare a business plan. This is hard and requires
business owner, it does seem to be successful.time, thought and continuous review. If you think you
These firms hire people to be trained as completecan whip a business plan out in a day or two than
recruiters to leave and go out on their own and hireyou should get some help on effective business plan
and train other recruiters into being successful and gopreparation.
out on their own. To me, this approach is tooIf you are looking at how you can grow your
individualistic and does nothing for the original businessbusiness and you are at the beginning of your
owner unless they get a portion of the profits fromresearch, the key is simply focus. Day in and day out,
the cloned individual recruiting firms.focusing on your business has to be your number
So how do you 'build' good recruiters to grow yourone priority. The above steps only help you to
business? A good recruiter is about as rare as amaintain your focus. If you are at the end of your
professional athlete. There are thousands uponresearch then you should have already come to the
thousands of good athletes at the high school andsame conclusion.
college level but so very few that can actually play at