Working With Personnel Counselors and Recruiters

In the professional world, there are several basic--- ---- after 5 PM EDT or e-mail me at ---------@----.
ways you can get hired:-----. My resume follows.
1. Personal initiative: You send your resume inRespectfully,
response to an online job posting or newspaper ad orJerry W------
hand it to a corporate representative at a career fair.Rule 4: Realize how recruiters work and work with
2. Personal referral: A friend or relative alerts you tothem, if at all possible. Similar to real estate in which
a job opening with their employer. Employers oftenyou have a buyer and a seller, any placement
reward the referring employee when you are hiredprocess consists of the job order and the candidate.
so make certain that you fill in the application line,In real estate, the agents for the buyer and the
"Referred by____" completely.seller split the commission. If one person represents
3. Personnel Agency, Personnel Counselor or Staffingboth the buyer and the seller, that one agent gets
Services: A personnel counselor recruits a job orderthe entire commission because they are splitting the
from a company and then either matches the jobfee with no one.
order to an existing candidate OR advertises online orIn personnel placement, the rules are the same: if
in newspapers for that candidate. A personnelone recruiter produces both the job order (a
counselor does NOT call you at work to recruit youcontract with Corporation A to find and hire Person
for a job-that is the principle difference between aB) and the candidate (the erudite individual taking the
personnel counselor and a recruiter. A counselor hasjob), the recruiter keeps the entire fee. (The owner
to wait for you to make the first contact while aof the recruiting firm is probably retaining a huge
recruiter does not.percentage of this fee.) If you are represented by
4. In most states, a personnel counselor is NOTRecruiter A in Atlanta and the company is
allowed to take a fee from you (the candidate) butrepresented by Recruiter C in Concord, then the two
always verify that BEFORE you go on the interview.recruiters split the fee paid by the company.
Until 1982 in California, a personnel agency couldIn a very few cases, the placement office may try
charge the candidate as well as the company a feeto charge you a fee. If the recruiting firm plans on
for the placement and thus split the fee betweencharging you, it has to alert you before your
the two. That has changed. In 2009, many agenciesinterview with the client company. Suggestion: run for
state up front in their advertising and on their webthe hills! You should not pay anyone a fee when
sites that they are 100% employer paid.thousands of headhunters are out there eager to do
5. Personnel agencies, such as Snelling Staffing,work for you for free.
Abbott Staffing Group, and Apple One, usually haveRecruiter A will brief you before the interview and
both a store front and an online corporate web sitedebrief you afterwords. Recruiter C will present your
on which they post jobs. You can search for jobsqualifications to the company and debrief the firm
next door or in the next state.after the interview. Then the two recruiters will share
6. Recruiters and Headhunters: "Recruiter" andnotes and try to convince you to take the job and
"headhunter" are interchangeable terms for a personthe company to give it to you. That's in the best of
who not only recruits job orders from companies butall possible worlds. What can go wrong? Recruiter C
also actively recruits candidates through personalmay turn up his or her own candidate and, in an
phone calls and e-mails. Recruiters are 95% paid byeffort to keep the entire fee, sabotage you. Is there
the corporate client, not by you, but it is always wiseanything you can do to prevent this sabotage? Not
to verify.really.
The Ground Rules:How does a recruiter finds a candidate? First, the
A personnel counselor waits for you to walk in therecruiter gets a job order and a detailed description
door. He or she matches you up with a job orderof the perfect candidate. The recruiter will look for
that he or she already has or finds a job that fitscompanies performing the same type of work. A
your specifications. If the person does notrecruiter in El Paso, Texas had a job order for a
understand what you do now or what you want toperson with experience in wireless communications.
do in your next job, it will be very difficult to make aKnowing that Motorola developed garage-door
job match. Therefore, be willing to educate thisopeners (which need wireless communications to
personnel counselor on your career field, theoperate) and that the company was a bit vulnerable
intricacies of your job, and the type of company youto imminent layoffs, he located a Motorola division in
would like to join.Arizona and the man who designed the
A recruiter or headhunter is hired by a corporation tocommunication system for garage-door openers.
find exactly the person the company needs. MostQuick as a flash, he was able to contact the man,
recruiters are hired for their sales abilities. A fewpresent the job opportunity, arrange an interview,
agencies hire someone with extensive experience inand the placement (hire) was made.
a field (e.g., electrical engineering) and teach him orP.S. It's not unusual for the job order to change after
her how to recruit and place candidates (like you).you are presented with the opportunity. If the
Because recruiters know the field, they can tellrecruiter doesn't understand what the job requires,
whether the candidate is "blowing sunshine up theiryou may be presented for a job that does not exist.
skirts" or if the candidate actually knows the subject.If you don't fit the new and improved job
Rule 1: It is really OK to talk to a recruiter, even if hedescription, don't worry about it: there is a better job
or she calls you at work -- just don't...waiting for you.
1. Exclaim joyfully that you are happy to be recruited.Rule 5: Never send your resume to more than one
2. Denigrate your current boss or organization in anyperson within an office or chain of headhunters (e.g.,
way.Management Recruiters, Inc.) Why? See #4. If you
Do:send your resume to Dave and Karen in the same
1. Give the headhunter your cell or pager number oroffice, and they both present you to Terry, who
your e-mail. If you have none of the above OR yourholds the job order, guess what happens out of your
only e-mail is corporate, then give your home phoneline of sight? A huge fight! Dave and Karen both
number.want to represent you, the candidate. A recruiting
2. If you only have a work e-mail, get a personalfee usually runs 33-50% of your first year's salary.
e-mail at any of the free sites such as Yahoo. If yourTherefore, on a $60,000 salary, the fee is a minimum
private e-mail address is not professional using aof $18,000. Can you see why they are fighting?
hotmail account with a funny name, then now is theWhat usually happens? One of three things:
time to register for an additional e-mail. Employers1. If the boss is a Gandhi of the recruitment world,
judge you on any number of levels and one is yourthen Karen and Dave may split half of the fee, each
e-mail address. Is it serious or flippant? Those whogetting 25% of the fee.
are perceived as flippant rarely get interviews.2. A neutral fourth person will check the incoming
3. The recruiter should ask for a good time to calle-mails to see to whom you sent your resume first.
you or may ask, "Is 7 PM a good time to call you?"The person to whom you sent your resume first will
You can answer by saying "earlier" or "later" until youcollect the fee when you are placed.
agree on a time. The fact that this recruiter sought3. Most likely, if you don't get the job, no one in the
you out should be taken as a compliment.office will work with you. Why? To avoid another
4. A friend who has been placed by this recruiterfight. Recruiters often snub candidates who appear
may earn a referral fee of $200-1000 if they referto be so unconscious that they send their resume
you to the recruiter and you are placed in a new job.twice to the same office.
If you like your recruiter, remember to ask after youRule 6: Recruiters often trawl for resumes by placing
are placed if there is a referral fee. If there is, referjob postings on web sites for very interesting jobs
your friends to the recruiter. Your friend will neverwhich may or may not be open at that moment. It
know you referred them unless you give thecould be that the recruiter already has someone lined
recruiter permission to tell or you tell your friend.up for the job and is taking this opportunity to collect
Rule 2: Never assume that the recruiter actuallyqualified resumes. By law, a recruiter cannot post a
knows what you do -- let alone the nuances of whatjob which does not exist, so you don't have to
you do. Explain what you do in small words andworry about that.
slowly since this person is probably taking notes.Remember: the recruiter who presents the candidate
Here is an example of the process of informing thegets half the fee when the placement is made so it
recruiter. In 1999 during an Internet-based job hunt,behooves the recruiter to have as many resumes as
Jerry, who is a UNIX systems administrator postedpossible. If this is the case, that is fine. Send your
his resume, responded to job postings, andresume. You never know if this is an open job order
investigated technical job hunting web sites (such asor not. If it is, get in line. If it isn't, then convince this
DICE) on weekends. During the weekdays, he hadrecruiter of how exceptional you are and the
the glorious opportunity to return calls torecruiter will be motivated to find you a great job.
headhunters. (Quick side note: While it's cute havingRule 7: The recruiter or the personnel counselor may
your 5-year-old twins tape the outgoing message onask you where you have interviewed and/or sent
your home answering machine, that message is notyour resume already OR where another placement
what you want a recruiter or prospective newprofessional has sent you to interview. Why?
employer to hear first. Record a professional1. The recruiter does not want to present you for
message on your home phone as well as your celljobs where your resume is already "in play." For one
phone. Once you're hired, the twins can come backthing, it makes the recruiter appear unprofessional to
and record another outgoing message.)the hiring authority because they did not have
At least half of the recruiters presented jobs thatenough candidate control that they garnered this
had nothing to do with UNIX in any way, shape, orpiece of information ahead of time (or that the
form. Another 48 percent assumed that a UNIXrecruiter is greedily out to get a piece of the fee).
systems administrator with AIX working on an RS2. The recruiter seeks to contact those companies to
6000 was also absolutely brilliant on Sun Solaris rightwhich you have applied, obtain a job order, and make
now. He wasn't.The last 2 percent were willing toa placement.
actually listen to Jerry, find out what he knew andWhat should you do? It is easier to tell the recruiter
didn't know, and then -- lo and behold -- actuallywhere you have interviewed than to have them
present him to jobs for which he was qualified.embarrassed later on by the company. If the
However, Jerry had to spend time educating eachrecruiter finds out that you are under consideration
interested recruiter. One way was to send an e-mailby the company, the recruiter is likely to stop
cover letter of Jerry's career and education highlights.working with you to prevent this from happening
(Why? Recruiters and personnel counselors presentagain. Keep an accurate, up-to-date list of where you
you to the potential employer by using three bullethave sent your resume and where you have
points of your accomplishments. If you give theinterviewed, whether the initiating contact was by
recruiter this sales pitch, it makes it much easier toyou or a recruiter. Even if it is to a different division
place you.) Jerry sent six bullet points and let theof the same company, ONLY reapply if YOU sent
recruiter pick the three most applicable to that jobyour resume in the first place.
posting. This effort paid off: the recruiter knew howIf a recruiter or personnel counselor presented you
to present Jerry to his best advantage, and Jerryfor IBM Finance, then you cannot apply for any other
eventually got the job at a 25 percent salary increasedivision of IBM anywhere in the world. The recruiter
over his previous job.may have a vested interest in you (and in collecting a
Rule 3: The theory on what to put into the coverfee), even if you are hired by a division to which the
letter accompanying your Internet resume is:recruiter did not present you. Recruiters have
1. Keep the cover letter as short as possible so thatsuccessfully collected a fee from an employer when
it fits on one screen of a computer monitor withoutthe candidate was hired not for the job for which
having to scroll down.they were presented but for another job
2. Use bullets.somewhere else in the company.
3. Care for your personnel counselor or headhunterIf Recruiter Z presents you for a job at KPMG but
by giving them short sentences about your educationdoesn't tell you who the hiring authority is, you are
and accomplishments which they can use as a salesnot responsible later on if Recruiter Y presents you
pitch when they present you to the company. Theto the same company. In that case, tell Y that you
easier you make it for them, the more they will bedid not know. Recruiters often do not say who the
willing to work for you!hiring authority is. In this case, you are not at fault
Here's an example:and both recruiters should continue to work with you.
My name is Jerry W------.If the recruiter contacts the companies you have
I am responding to your job posting for a UNIXinterviewed with, that is fine. Even if the recruiter
Systems Administrator. Briefly my career includes, butgets one job order out of this, it is not a problem.
is not limited to:You will find the right job for you.
• M.S. Computer Information Sciences, RensselaerRule 8: Keep in contact with the headhunter. If he or
Polytechnic Institute.she thinks you want to work with him or her, the
• Ten years as a UNIX Systems Administrator inrecruiter is more likely to make an effort to place
AIX, DG/UX, AT&T System.you. E-mail any recruiter who contacts you at least
• Rapid learning curve as demonstrated byonce a week - unless the recruiter has an IQ less
becoming literate on AIX in one week based on mythan 90.
earlier experiences.Rule 9: Keep putting your resume out there. The
• Integrated an AIX UNIX system with anright job is looking for you right now. You just have
Ethernet TCP/IP Windows 95/NT network within 21to be willing to look and keep looking until you find it.
days of my hire.If you care for your recruiter by feeding him or her
• Converted to PCs, which emulated terminals,easy bites of information (information that may be
thereby eliminating dumb terminals and having twopassed on by the recruiter to the client company
systems on each employee's desk.with no modification, thus making the recruiter's job
• Wrote and presented papers at internationalthat much easier), you have just increased your
conferences on computer security issues.chances of getting hired.
Since I am employed, please call me at home at ---